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OUR POLICIES

HANDICAP ACCESSIBLE

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Learn more handicap accommodations at our stations and on board. **Our antique equipment does have some restrictions regarding wheel chairs.

CANCELLATIONS & EXCHANGES

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Find information regarding cancellations and exchanges. Our detailed policy will guide you through our cancellation process.


PHOTOGRAPHY

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If you’re planning to come on site to take photos of our train for both personal & commercial use. If you are riding our train, the information regarding photo use and privacy will be found here too.

RULES OF THE RAILS

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Find our rules of the rails, a specific outline of our rules and guidelines that each passenger must follow while visiting our attraction. Safety is a priority for all of our employees and passengers.

CHARTERS

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Find more information regarding chartering a train or passenger car for a private (or public) event. The Vermont Rail System Passenger Services makes a fantastic venue for parties of all sizes.